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What to consider when choosing a moving company

Mar 13, 2024

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Moving to your dream home is filled with excitement and new possibilities, a chance to make it your own and get established in a new community. However, the actual moving process can be stressful and is often dreaded. Thinking about everything that needs to occur before and after the move, like the meticulous packing and the heavy lifting of furniture. In these moments, hiring a professional moving company can be the difference between a chaotic experience and a seamless transition. 

As your relocation date nears, the checklist grows longer. There are utilities to cancel, addresses to change, and a seemingly endless amount of items to pack. It's a time when the to-do list can feel overwhelming. This is where the expertise of a professional removalist becomes invaluable. Opting for a mover isn't just about saving time; it's an investment in peace of mind. Below are a few reasons why hiring professionals might be the best route for you. 

  • Safety. Movers are equipped with the right tools and techniques to transport items safely.
  • Reduces Stress. The right removalists have streamlined their process to make everything as smooth and stress-free for you.
  • Fast and efficient. They know how to pack fragile items, disassemble and reassemble furniture, and load a truck to maximise space and minimise damage. With movers, time spent moving is significantly reduced.
  • Peace of mind. Many companies offer insurance options to protect your belongings, giving you peace of mind throughout the process.

How to source the best moving company

If you decide to recruit the help of a moving company, it’s essential to pick the right team. 

Here are some factors to consider:

  • Reputation and Reviews

This is one of the most important and easiest ways to understand who you’re dealing with. Be sure to look into a company’s previous reviews and evaluate the experience that past customers have had. Taking note of how companies respond to you during the initial communications and how they handle your queries about possible changes can give you insight into their customer care approach. No company is perfect, but a track record of happy customers is a good starting point.

  • Experience

Experienced Movers will be able to navigate various complex scenarios because they might have dealt with that or something similar before. 

They will be more equipped to handle special items like pianos, antiques or high value electronics.

  • Transparent Pricing

A reputable company will provide a quote that includes all costs involved in the move, known as a ‘fixed price’, which includes labour on the day, transportation fuel, and packing materials for bespoke furniture items. Any company providing vague invoices without a clear breakdown of the costs, should be given a second look, as this might point to hidden costs that they do not want to point out in the initial steps of securing your booking. Always inquire how it will affect the final cost if you make changes to your booking, like adding items, changing the address or requesting some help with the packing or wrapping of your items.

  • Professionalism

Professionalism can be picked up from that initial interaction with the company, whether a representative, a mover or even the receptionist. The way that they speak with you, address your concerns, and the time it takes for them to respond are all factors to take into account. The right company will move your belongings with care and use the right equipment to do so.

  • Availability
    A moving company often experiences peak periods when they are fully booked; this usually happens at the end of the month or year and on public holidays. It’s best to reach out and start discussing arrangements as early as possible. The right company will try to accommodate your schedule, and when your first choice is not an option, take note of how they present the alternative options. Their services are a large part of making this experience as stress-free and seamless as possible for you.

By now you’ll have a good idea of what to consider when selecting a reliable removalist. You can find Australia’s best moving companies all on one website, Upmove. You can input your moving details and compare quotes from vetted moving companies. They can assist with everything from full house moves to car transport and everything in between.